Right Of Withdrawal

Right of withdrawal for our valued customers:

We want you to be completely satisfied with your purchase from us. If something does not meet your expectations, you have the right, beyond our legal obligation, to cancel your contract within 30 days without giving any reasons.


How can you revoke?

A short note by email to office@navigi.at or via our contact form on the website is sufficient to declare your revocation. You are also welcome to use our sample cancellation form from our General Terms and Conditions, although this is not absolutely necessary.



The goods are returned at your own expense.


Please be sure to send the return to the following address:

Packstack GmbH
Boschstrasse 11
37327 Leinefelde-Worbis


To exercise your right of withdrawal, all you need to do is send a short message to:

Navigi GmbH
Brennerstrasse 1
6141 Schönberg in the Stubaital
Email: office@navigi.at

What happens after the revocation?

If you cancel the contract, all payments, including delivery costs (excluding additional costs for a delivery method other than the standard delivery offered by us), will be refunded to you within 14 days. The refund will be made using the same payment method you used for your order.


Important instructions

Please note that some products are excluded from the right of return, such as goods that are sealed after opening or items that have been made specifically for you.

You can find further information in our terms and conditions.


If you have any questions, we are always available to help you. Your satisfaction is important to us!